Indochina
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Sales Policy

Indochina Travel Services, as a privately-owned inbound tour operator we exclusively provide our services to Tour Operators or Travel Agents. In order to protect our customers interests, we do not sell our products to individuals or end clients. All confidential tariffs are available at the confidential tariffs linkarea (AVAILABLE BY MAY 2008. You may register now but for the meantime we will send you all available tariffs by email in .pdf format) and all passwords are given out manually after reconfirmation of the authenticity of the company name and contacts provided in the registration form. In order to register please go to our registration link.

Our prices are strictly in US Dollars and subject to change without prior notice as prices within our confidential tariffs widely depend on our suppliers and the future development of the infrastructure in Indochina. Once a booking or reservation is confirmed, the price will stay as agreed within the proposal and confirmed, once the payment is received according to our booking terms. All bookings once confirmed and paid for are subject to our cancelation policies. Prices within our confidential tariffs widely depend on our suppliers and the future development of the infrastructure in Indochina.

Once reached a certain amount of constant production we will establish an indvitual account executive for our clients. The extent of production has to be indiviually agreed between ITS Vietnam and the client.

We strictly enforce 24/48h response policy, not only for bookings but also for confirmations.

For more information on booking terms and procedures please visit our link: booking terms.

In order to fully comply with our anti spam policiy we do not sent out newsletters or unrequested mail with the exeption for invitations to marketing presentations on trade shows or road shows. However we do work with a client database where we send out occational special offers. This offers are random and accessible for all registered clients and not mailed to any individual clients. Furthermore, all registered clients will be kept up to date in case of any occurences not under our control such as Natural Disasters, Political Unrest, Strikes etc.

However we do not operate mass mailing campaigns or will send you any unsoclicited mail or messages at no time.

Our customer care program included personal visits to clients, which are strictly conducted on appointment.

Pleast do not hesitate to contact us for any further inquieries or questions you may have.

 

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